Negotiation Skills 

Workshop title: Negotiation Skills 
2-day workshop: Facilitator and 2 actors 
Who is it for: Staff involved in selling products or in concluding cross party agreements. 
Number of participants: Max 15 (can be increased with extra resource) 
Course overview: This is a thoroughly practical two-day workshop. It will provide a clear method for handling the complexity and dilemmas of everyday sales bargaining. It uses the images of red, blue and purple to identify a whole range of negotiator’s behaviours and links these to the four phases common to all negotiations; – prepare, debate, propose and bargain. 
Learning outcomes: 
Skills needed in negotiation 
Understand the key principles and stages in negotiation 
Know how to prepare and what to trade 
Be prepared to handle the challenges, objections and conflict of negotiation 
Know how to handle dirty tricks 
Have the communication skills required to understand the buyers interests 
Having the confidence to Stand firm, selling value and benefits 
Understand the attitudes, beliefs and behaviours of negotiators 
Be able to Close the negotiation 
Post workshop to embed learning: All participants will take part in an e coaching program for 6 weeks after the workshop. This will consist of on the job exercises and suggested self-directed learning to ensure maximum retention 

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