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The Role Of The Manager 

Workshop title: The Role of The Manager 
 
1 or 2-day workshop: Facilitator and 2 actors 
 
Who is it for: Any one in a management position or going to be in a management position 
 
Number of participants: Max 15 (can be increased with extra resource) 
 
Pre-work: Undertake a manager’s skills audit 
 
Course overview: For most managers in business today the role of a manager is not so clear. Most managers also have to have to perform a job role as well as look after the people in the team. The days of command and control and supervising staff are gone if you want motivated and productive people. This course gives managers the core people skills to get the most out of their teams’. It helps them to learn how to use the 2 styles of management at the right time with the right people, so staff feel empowered and motivated. Managers are encouraged to see their role as getting the best out of their people that will then lead to the results the business requires. 
 
Learning outcomes: 
 
Improved people skills 
Understand the role of the manager 
Awareness of different peoples preferences, drivers and needs 
Know how to use push and pull management styles 
Be able to using the will/skill matrix to determine how to get the best out of people at different stages of their career 
Be able to manage performance and give feedback 
Improved communication 
Know how to motivate different types of people 
Have a better understanding of peoples development needs 
Improve staff retention 
Have more productive performance conversations 
 
Post workshop to embed learning: All participants will take part in an e coaching program for 6 weeks after the workshop. This will consist of on the job exercises and suggested self-directed learning to ensure maximum retention of learning 

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